Cleansing, Routine & Skin Barrier

Immediate Answer: 2-3x weekly maximum. Over-exfoliation damages your skin barrier and causes sensitivity. Your skin naturally sheds every 28 days; you're supporting this process, not forcing it. The Science: Exfoliation...

Immediate Answer: The Face Repair Device is a 3-in-1 handheld tool that combines sonic cleansing vibrations, targeted LED light therapy (blue and infrared), and a dual thermal function (infrared warmth...

Immediate Answer: Stop using them immediately, focus on barrier support (moisturiser + gentle cleansing) for 3-7 days, then reintroduce products with active ingredients more slowly or at lower frequency. The...

Immediate Answer: Blue LED light targets acne-causing bacteria beneath the skin surface, reduces active breakouts, and calms inflammation—without chemicals or irritation. It's particularly valuable for skin dealing with breakouts alongside...

Immediate Answer: Cleansing is the step that makes every other product work better. If your skin isn't properly clean, serums, treatments, and moisturisers can't penetrate effectively—you're applying expensive active ingredients...

Immediate Answer: Rather than layering multiple serums, the more effective approach is using one well-formulated serum that contains all the active ingredients your skin needs. Power Glow Serum is designed...

Immediate Answer: Infrared LED light accelerates cell renewal, supports collagen synthesis, and improves circulation—providing visible improvements in tone and firmness with consistent use. It's particularly effective for anti-ageing routines and...

Immediate Answer: Yes. Despite being a foaming cleanser, it's formulated with gentle surfactants (disodium laureth sulfosuccinate and cocamidopropyl betaine) rather than harsh sulphates like sodium lauryl sulphate (SLS). It also...

Immediate Answer: Wait 30-60 seconds between product applications—this allows each product to absorb and prevents pilling (products balling up on skin). Heavier products (creams) need more time than lighter ones...

Immediate Answer: Yes—and combining them is practical and safe. A common approach is to use blue light first on active breakout areas (typically cheeks and chin), then switch to infrared...

Immediate Answer: Double cleansing is recommended in the evening if you've been wearing SPF, makeup, or both. Yes, you can use Gentle Cleansing Foam for both steps—the first pass removes...

Immediate Answer: Yes. Daytime products need SPF and lightweight texture. Nighttime products can be richer and can contain actives that make skin light-sensitive (like retinol). Your skin's needs change between...

Immediate Answer: Yes. Both blue and infrared LED light in the Face Repair Device are safe for all skin types, including sensitive skin. LED therapy is non-invasive, produces no heat...

Immediate Answer: Yes. It's designed for twice-daily use. Morning cleansing removes overnight sebum and product residue; evening cleansing removes SPF, makeup, pollution, and the day's accumulation. The Science: Some dermatologists...

Immediate Answer: The Face Repair Device is a handheld device using infrared light, blue light, and sonic vibration to enhance ingredient absorption and boost circulation. It's optional but accelerates results...

Immediate Answer: Once or twice daily—morning and evening. The sonic cleansing function is gentle enough for daily use and works best as the first step in every routine. The Science:...

Immediate Answer: Gentle Cleansing Foam has a pH of 6.0–7.0—close to your skin's natural pH of 4.5–5.5 and significantly lower than traditional soaps (pH 9–10). This matters because cleansers that...

Immediate Answer: Twice daily (morning and evening) for consistency. Skipping evening skincare is skipping when your skin repairs most actively—this is where collagen-building and pigment-fading happen. The Science: Your skin...

Immediate Answer: 3–4 times per week for most users. Blue light (acne-focused) can be used daily on active breakout areas if needed; infrared light (anti-ageing and repair) works best on...

Immediate Answer: Yes—it effectively removes daily SPF, light-to-medium makeup, and pollution residue. For heavy or waterproof makeup, we recommend double cleansing (two passes with the foam) or using a dedicated...

Immediate Answer: Bring your core products in travel sizes. The essential three: a gentle cleanser, an SPF moisturiser and a repairing night cream. Everything else is negotiable for short trips....

Immediate Answer: Yes—it's fully waterproof and safe to use in the shower or at the sink. You can apply your cleanser directly to your face or to the device head...

Immediate Answer: Dehydrated skin lacks water; dry skin lacks oils. Dehydrated skin feels tight and looks dull but might produce breakouts from barrier disruption. Dry skin feels uncomfortable and flakes....

Immediate Answer: Your skin barrier is the outermost protective layer of your skin—a wall of dead skin cells held together by lipids (ceramides, cholesterol, fatty acids) that keeps moisture in...

Immediate Answer: Rinse the silicone head under lukewarm water after every use. The silicone surface is naturally resistant to bacterial growth and easy to maintain clean—a quick rinse is sufficient...

Immediate Answer: Light, non-comedogenic moisturisers with niacinamide and hyaluronic acid hydrate oily skin without heaviness. Oily skin still needs hydration—skipping moisturiser can lead to over-production of sebum to compensate for...

Immediate Answer: The most common signs are: skin that stings or burns when you apply products that previously felt fine, persistent tightness or dryness that moisturiser doesn't fix, unexpected redness...

Immediate Answer: Yes—on two levels. Sonic cleansing removes the impurities (excess oil, dead cells, debris) that contribute to blocked pores, while blue LED light targets the bacteria responsible for inflammatory...

Immediate Answer: Not daily. Rich moisturisers are excellent for hydration, but for oily skin, use them 2-3x weekly maximum, and only at night. During the day, stick with lightweight hydration...

Immediate Answer: Skin inflammation is your skin's stress response—it happens when the barrier is compromised and the skin is in a state of trauma. This can be visible (redness, swelling,...